Genesys Cloud - Main

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.
------------------------------

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication
------------------------------

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.
------------------------------

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication
------------------------------

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

I think this should help:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Where the above expression is an expression in an Update Data block.

For my example expression above, the variable that is holding the value is Task.LoanAmount. So you could substitute your variable name in for Task.LoanAmount.

The first part of the expression tests the length to see if we need to insert "%20". If the length is greater than 3, for example "1234" or "123456", then we take the first three characters of the string, add "%20", and then add the remaining part of the string up to 3 additional characters.

So, "1234" would turn into "123%204".

If the length is not greater than 3, then we leave the value as-is. For example, "123" -> "123".

If, in the future, you decide to change the allowed max length of the string to a value greater than 6, you will need to change the expression.

------------------------------
Dan Fontaine
ConvergeOne, Inc.
------------------------------

Original Message:
Sent: 02-10-2021 10:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Hi Dan,

Many thanks for your help, I really appreciate it.

Just one more thing, the "%20" should always be added at the fourth position when starting from right to left, for example, the value "1234" sould be "1%20234"

May be I need to change this expression:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

To :

Length(Task.LoanAmount) > 3 ? right(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication
------------------------------

Original Message:
Sent: 02-10-2021 11:36
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

I think this should help:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Where the above expression is an expression in an Update Data block.

For my example expression above, the variable that is holding the value is Task.LoanAmount. So you could substitute your variable name in for Task.LoanAmount.

The first part of the expression tests the length to see if we need to insert "%20". If the length is greater than 3, for example "1234" or "123456", then we take the first three characters of the string, add "%20", and then add the remaining part of the string up to 3 additional characters.

So, "1234" would turn into "123%204".

If the length is not greater than 3, then we leave the value as-is. For example, "123" -> "123".

If, in the future, you decide to change the allowed max length of the string to a value greater than 6, you will need to change the expression.

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

See, you got it! 

That should work (just note that right should be Right).


------------------------------
Dan Fontaine
ConvergeOne, Inc.
------------------------------

Original Message:
Sent: 02-10-2021 11:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Many thanks for your help, I really appreciate it.

Just one more thing, the "%20" should always be added at the fourth position when starting from right to left, for example, the value "1234" sould be "1%20234"

May be I need to change this expression:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

To :

Length(Task.LoanAmount) > 3 ? right(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 11:36
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

I think this should help:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Where the above expression is an expression in an Update Data block.

For my example expression above, the variable that is holding the value is Task.LoanAmount. So you could substitute your variable name in for Task.LoanAmount.

The first part of the expression tests the length to see if we need to insert "%20". If the length is greater than 3, for example "1234" or "123456", then we take the first three characters of the string, add "%20", and then add the remaining part of the string up to 3 additional characters.

So, "1234" would turn into "123%204".

If the length is not greater than 3, then we leave the value as-is. For example, "123" -> "123".

If, in the future, you decide to change the allowed max length of the string to a value greater than 6, you will need to change the expression.

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Slight tweak to to just add the rest of the string, however long it is, at the end.

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,Length(Task.LoanAmount)-3) : Task.LoanAmount

------------------------------
Melissa Bailey
Genesys - Employees
------------------------------

Original Message:
Sent: 02-10-2021 11:36
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

I think this should help:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Where the above expression is an expression in an Update Data block.

For my example expression above, the variable that is holding the value is Task.LoanAmount. So you could substitute your variable name in for Task.LoanAmount.

The first part of the expression tests the length to see if we need to insert "%20". If the length is greater than 3, for example "1234" or "123456", then we take the first three characters of the string, add "%20", and then add the remaining part of the string up to 3 additional characters.

So, "1234" would turn into "123%204".

If the length is not greater than 3, then we leave the value as-is. For example, "123" -> "123".

If, in the future, you decide to change the allowed max length of the string to a value greater than 6, you will need to change the expression.

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Hi Melissa,

Thanks for your reply.

by using this expression, when the caller dial 7612 it is converted to : "612%202". I need to be "7%20612".

The expression applied is: Length(Task.LoanAmount) > 3 ? Righ(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,Length(Task.LoanAmount)-3) : Task.LoanAmount

Any idea ?

Thank you

------------------------------
Mostafa Oudderhem
Coverage-Communication
------------------------------

Original Message:
Sent: 02-10-2021 12:01
From: Melissa Bailey
Subject: How can I add a character in the middle of a string variable ?

Slight tweak to to just add the rest of the string, however long it is, at the end.

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,Length(Task.LoanAmount)-3) : Task.LoanAmount

------------------------------
Melissa Bailey
Genesys - Employees

Original Message:
Sent: 02-10-2021 11:36
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

I think this should help:

Length(Task.LoanAmount) > 3 ? Left(Task.LoanAmount,3) + "%20" + Substring(Task.LoanAmount,3,3) : Task.LoanAmount

Where the above expression is an expression in an Update Data block.

For my example expression above, the variable that is holding the value is Task.LoanAmount. So you could substitute your variable name in for Task.LoanAmount.

The first part of the expression tests the length to see if we need to insert "%20". If the length is greater than 3, for example "1234" or "123456", then we take the first three characters of the string, add "%20", and then add the remaining part of the string up to 3 additional characters.

So, "1234" would turn into "123%204".

If the length is not greater than 3, then we leave the value as-is. For example, "123" -> "123".

If, in the future, you decide to change the allowed max length of the string to a value greater than 6, you will need to change the expression.

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:53
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

It should always be after the third digit when starting from the right to left (only for numbers with more than 3 digits length).

Also, it is not necessary to add this character if numbers are less that 3 digits length (example 7, 27, 103...etc.)

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:45
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Okay, so do you want the %20 to be to the left or right of the middle for values with an odd number digets? For example,

1%2023 or 12%203
12%20345 or 123%2045

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 10:40
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi Dan,

Thanks for your reply. It will be just numeric (exemple: 123456) entered by the callers.
But the length can be at least 3 digits and max 6 digits.

Thank you.

------------------------------
Mostafa Oudderhem
Coverage-Communication

Original Message:
Sent: 02-10-2021 10:35
From: Dan Fontaine
Subject: How can I add a character in the middle of a string variable ?

Will the value in the variable always be 6 alphanumeric characters in length?

------------------------------
Dan Fontaine
ConvergeOne, Inc.

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration

Oops, just re-read your post and see that you are working with caller entered, so my replace bit won't work, but hey, somebody might find the below useful for other purposes.


It might be easier to use the Replace function.  Use and update data to take your String and create a new variable the has " " replaced with %20  You can use this to handle multiple replacements in the same string and you don't need to worry about what position in the string the space occurs

Here's the Expression I used in an update statement to create a new variable from my Flow.QueueName variable:

Replace(Flow.QueueName," ","%20")

------------------------------
Mike Steinke
Inflow Communications
------------------------------

Original Message:
Sent: 02-10-2021 04:57
From: Mostafa Oudderhem
Subject: How can I add a character in the middle of a string variable ?

Hi,

In Architect, I want to add character (exemple %20) in the middle of a string variable created in Architect.

I don't know which expression I have to use.

For example, the variable value is : "123456" (entered by the caller), I want to change it through Architect expressions by adding "%20" in the middle of that variable to be "123%20456".

Any help please ?

Thank you in advance.
#Implementation
#Integrations
#PlatformAdministration