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  • 1.  How can I fix this error "FindUserPrompt' at position 15?

    Posted 13 hours ago

    I'm editing a Send Response action box in a  Inbound Message flow and copied the action box from another flow that works. I mainly changed the prompt name to a new one and  now getting the error 'FindUserPrompt' at position 15 : There is no implementation that accepts a parameter of type Prompt.  

    I double checked the name of the new prompt and it's good. Tried another prompt name that has been working on other flows and still getting the same error.  


    #ArchitectandDesign
    #System/PlatformAdministration
    #Unsure/Other

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    Jean Lam
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  • 2.  RE: How can I fix this error "FindUserPrompt' at position 15?

    Posted 12 hours ago

    FindUserPrompt take a string input, not a prompt.  You would need to quote the value.  However since you already have a prompt, there's no reason to use the find function.

    https://help.mypurecloud.com/articles/architect-expression-help/



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    Melissa Bailey
    Software Engineer
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