edmondchan | 2024-04-08 17:07:20 UTC | #1
Hi everyone. anyone knows how to get the no. of (1) inbound ACD call handle, (2) inbound direct line call, (3) outbound campaign and manual outbound call by agent level. Which API should I use to get these figures? Thanks in advance.
system | 2024-05-08 17:07:20 UTC | #2
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