osands | 2024-08-13 14:10:05 UTC | #1
We are using this code to pass in values to the chat from page that holds the chat widget. In the chat architect how to we actually call on those values to write those vars to the chat?
Genesys("command", "Database.set", { messaging: { customAttributes: { email: 'xxxxxxxxxxxxxx' } } });
Please give exact syntax as this is nowhere to be found in your documentation that we can find.
We want to say:
Hi, we received your email as : xxxxxxxxx
Thanks!
Angelo_Cicchitto | 2024-08-13 15:03:34 UTC | #2
Hi @osands your email attribute can be retrieved within Architect Flow using Get Participant Data action: the Attribute Name value would match your key name, so in this case email. See this similar post on Community > https://community.genesys.com/discussion/messenger-and-architect-flow-persistent-data-extraction
osands | 2024-08-13 16:00:19 UTC | #3
Thanks we got it working.
system | 2024-09-12 16:01:00 UTC | #4
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