ViniciusFreireFerr | 2023-06-05 21:32:39 UTC | #1
Hello folks,
Is there any way to find the type of transfer (blind or consult) in the
/api/v2/analytics/conversations/{conversationId}/details endpoint? If so, which is the parameter (or pattern) to look for?
Thanks in advance!
Regards,
Vinicius
Eos_Rios | 2023-06-05 22:51:27 UTC | #2
Look in the participant -> session - > metrics
blind transfers will have both nBlindTransferred and nTransferred consult transfers will have both nConsultTransferred and nTransferred
ViniciusFreireFerr | 2023-06-06 12:54:43 UTC | #3
Awesome! Thank you for such fast reply!
system | 2023-07-07 12:54:47 UTC | #4
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