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How to do a "partial directory" dial by name?

  • 1.  How to do a "partial directory" dial by name?

    Posted 06-05-2025 19:12

    anon14475972 | 2022-07-06 21:21:58 UTC | #1

    Has anyone been able to do a company directory, but limit the users to a specific subset? Ideally the subset would be members of a specific queue. However, it would also work by group or some other identifier.


    MelissaBailey | 2022-07-06 21:40:27 UTC | #2

    Nope but there are several ideas asking for it: https://genesyscloud.aha.io/ideas/ideas/SSA-I-75 https://genesyscloud.aha.io/ideas/ideas/SPC-I-24 https://genesyscloud.aha.io/ideas/ideas/OP-I-447


    anon14475972 | 2022-07-06 22:28:51 UTC | #3

    Thanks for the quick reply. That's what I thought, but I wanted to make sure I was doing my due diligence by asking a wider audience.


    system | 2022-08-06 22:29:22 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 15417