remigiousmikevin | 2021-12-09 07:34:45 UTC | #1

Hi, I'm trying to download agent activity report using api call.

/api/v2/analytics/reporting doesn't have any endpoint to download the reports using API call.

jacobshaw | 2024-05-22 14:41:43 UTC | #2

Editing this post with a better solution.

To download reports for performance views you can generate a static link https://help.mypurecloud.com/articles/generate-static-link/

Also of interest for exporting analytics data is the Open Data Exporter https://developer.genesys.cloud/blog/2018-06-15-open-data-exporter/

system | 2022-01-09 23:16:35 UTC | #3

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