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How to get Quick replies text and payload with Transcript

  • 1.  How to get Quick replies text and payload with Transcript

    Posted 06-05-2025 19:08

    Takao | 2024-03-28 15:57:05 UTC | #1

    Hello, Im trying to store all Webmessaging transcritpts into Data Lake including Quick replies text and payload. The transcript JSON file which I can get from S3 after calling /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl does not contain Quick replies text and payload. Just wondering how we can get complete transcript including quick replies.. Any advice is appreciated. Regards, Takao


    system | 2024-04-27 15:57:49 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25464