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How to know if a conversation detail async job is full

  • 1.  How to know if a conversation detail async job is full

    Posted 06-05-2025 19:06

    javier.delolmo | 2020-04-16 18:11:28 UTC | #1

    How do I know if a job gets full results or partial results using the API?


    tim.smith | 2020-04-16 18:31:46 UTC | #2

    The presence of a cursor indicates that there's more data available. Use the cursor field from the above response as a url-encoded query parameter for the next page of data.

    https://developer.mypurecloud.com/api/rest/v2/analytics/conversation_details_job.html


    javier.delolmo | 2020-04-16 21:35:22 UTC | #3

    Sorry Tim, I meant to this partial result:

    The Interactions views’ export file contains two additional columns: Full Export Completed, and Partial Result Timestamp. For more information about these columns, see Interactions view, Agents Interactions Detail view, Queues Interactions Detail view.

    Link: https://help.mypurecloud.com/articles/export-view-data/

    Regards.


    tim.smith | 2020-04-20 13:43:43 UTC | #4

    My apologies, I assumed you were referring to API usage. For questions about Base product functionality, like exporting views from the UI, please visit the Genesys Cloud Community Forum. This forum is specific to API usage and customizations.


    javier.delolmo | 2020-04-20 13:59:56 UTC | #5

    No problem, Tim. I explained it very bad.


    system | 2020-05-20 14:07:16 UTC | #6

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 7560