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How to use ExternalDataSources on ExternalContact and ExternalOrganization

  • 1.  How to use ExternalDataSources on ExternalContact and ExternalOrganization

    Posted 06-05-2025 18:05

    Lawrence | 2017-08-02 01:50:56 UTC | #1

    I am using the .Net SDK to integration and Sync External Contacts with our CRM. Can I use ExternalDataSources property on the ExternalContact and ExternalOrganization to improve the UI for the agents? To provide quick links into our backend systems.

    What are the ExternalDataSources used for?

    Note that I am using the Websites property on ExternalOrganization to provide a link back, but I really need links back from the ExternalContacts view,

    Cheers


    anon69922914 | 2017-08-02 13:56:01 UTC | #2

    The externalDataSources collection is meant to indicate the source of the information. E.g. it will indicate if the external contact or organization came from, say, Salesforce as the "system of record".

    Currently, the valid values are "SALESFORCE" and "CSV". It's a readonly field.


    system | 2017-09-02 13:56:05 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1625