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How to validate if the user has a 'supervisor role' using API?

  • 1.  How to validate if the user has a 'supervisor role' using API?

    Posted 06-05-2025 18:45

    Khurshid_Ali | 2024-05-05 06:36:17 UTC | #1

    Hello Forum,

    I am new and learning Genesys cloud and data actions on a fast pace as per the requirements.

    I want to validate on my digital bot flow if the user is a supervisor, if yes, take one action if not, take another action.

    have explored these APIs: GET /api/v2/authorization/subjects/{subjectId}: Returns a listing of roles and permissions for a user. GET /api/v2/users/{subjectId}/roles: Returns a listing of roles and permissions for a user.GET

    both gives me a list of users or roles.

    How do I either filter specific role to a user or specific user to a role? I believe either would work for me.

    Thanks.


    Jason_Mathison | 2024-05-06 13:46:04 UTC | #2

    I am basing this answer on the /api/v2/authorization/subjects/me route which I had easy access to. You would have to modify this if the routes you are using give a different response shape.

    I took the response from the API and put it in here (this isn't a Genesys site, so I wouldn't paste anything sensitive here): https://www.javainuse.com/jsonpath

    I came up with this as the JSONPath to check if my user has the specified role name:

    .grants..role[?(@.name == "Communicate - User")].name

    If my user doesn't have it, it will return an empty array. If it does have the role, the role will end up in the response. If you want a boolean out of that you could do a contains on the variable to see if the name is in it.

    --Jason


    system | 2024-06-06 13:46:44 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 26087