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  • 1.  HRIS - Agent Sync Issue

    Posted 06-05-2025 19:25

    rpalani | 2024-01-25 15:10:19 UTC | #1

    Agent Sync for HRIS was working earlier and now it is not works. Agent was added new on 01/15 and it did not sync


    brian.trezise | 2024-01-26 14:04:26 UTC | #2

    For privacy reasons we are unable to investigate specific customer issues via the forums. Please reach out to care for further assistance.


    rpalani | 2024-01-26 15:59:50 UTC | #3

    brian.trezise, post:2, topic:24284
    issues

    Yes I did and care says as it is blue print. post the issue in Developer forum.


    tim.smith | 2024-01-26 16:02:16 UTC | #4

    You're correct that Care won't troubleshoot a blueprint for you. You need to open a case and state the errors you're getting from the APIs you're using. Care does provide support for malfunctioning APIs and server-side behavior. If you only provided the two sentences from your post, I would expect Care to reject the case.


    system | 2024-02-26 16:02:19 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24284