Certification and Training

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  • 1.  I am studying Architect

    Posted 16 days ago

    I currently subscribe to Genesys Beyond Architect lesson and watching Dunamis consulting in YT and I am wondering if this is enough or should I enroll to Udemy to study Genesys Architect?


    #Certification
    #GenesysCloud

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    Leonell Pangilinan
    TTEC Digital, LLC fka Avtex Solutions, LLC
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  • 2.  RE: I am studying Architect

    GENESYS
    Posted 14 days ago

    Hi Leonell,

    By "enough", do you mean if the Architect course is enough to get you prepared for its Certification exam?

    Normally, for the specialist path, as an instructor, I normally recommend, in addition to the Architect course, that the person takes at least a month of hands-on experience (if that's possible) to help getting used with the menus, actions, settings and major functions that can be used in an Architect flow.

    Hope that helps,



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    Rafael Marciano BELISRCIANO
    Genesys - Employees
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    Original Message


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