Hello Community,
I'm very interested in getting a professional/specialist certification, so I went to beyond and started looking for the different options. Now I am confused because I first found a Workforce Specialist certification test, but that is not an option under the Beyond Certification Catalog. Is it now covered by the
Genesys Cloud CX Certified Professional – Consolidated Exam (GCP-GCX)? I look into it, but it doesn't say anything about workforce management.
If someone please can help me with some guidance, I will be forever grateful.
#Certification------------------------------
Rita Gascot
State of Florida - Department of Revenue
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