Hello, Abdul.
As George Ganahl mentioned, the role plays an important factor regarding your next steps, and since you mentioned you are a Project Manager, I'd say it is recommended, as the next step, to follow the System Administrator Learning Path and get certified in the Specialist Certifications, which are:
- Architect
- Workforce Management
- Scripting
- Quality Management
- Outbound
With the Free Partner Digital Subscription, you only have access the the content material corresponding to the Core courses (Implementation, Contact Center Administration and Reporting and Analytics) and a voucher for the GCP Exam. In Beyond we have other Subscription options that can give you access to the content listed above, also access to Lab environments and Instructor-led courses, webinars and workshops. If you would like to, I can ask one of my sales colleagues to reach out to you to discuss the options that are best suited for you.
Regards,
------------------------------
Rafael Marciano BELISRCIANO
Genesys - Employees
------------------------------
Original Message:
Sent: 01-24-2024 09:38
From: Abdul Ahad
Subject: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?
Yes, Genesys Cloud Certified Partner.
Project Management for new Projects. Contact Center Implementations.
------------------------------
Abdul Ahad
Interact CX LLC
Original Message:
Sent: 01-24-2024 09:31
From: George Ganahl
Subject: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?
It depends on what you mean by "Cloud Certification"...do you mean the GCP for Genesys Cloud?
If so, then next step would be determined by your role. What do you do most/what does your company need you to do most?
------------------------------
George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Principal PS Consultant
Genesys
Original Message:
Sent: 01-24-2024 09:13
From: Abdul Ahad
Subject: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?
I am not sure as to what should be my next certification after this certification. Please if any expert can guide me through that would be so helpful.
#Other/NotSure
------------------------------
Abdul Ahad
Interact CX LLC
------------------------------