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  • 1.  I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 01-24-2024 09:13

    I am not sure as to what should be my next certification after this certification. Please if any expert can guide me through that would be so helpful. 


    #Other/NotSure

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    Abdul Ahad
    Interact CX LLC
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  • 2.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 01-24-2024 09:31

    It depends on what you mean by "Cloud Certification"...do you mean the GCP for Genesys Cloud?

    If so, then next step would be determined by your role. What do you do most/what does your company need you to do most?



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    George Ganahl GCP, GCSME, ICCE, ICHD, etc.
    Principal PS Consultant
    Genesys
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  • 3.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 01-24-2024 09:39

    Yes, Genesys Cloud Certified Partner. 
    Project Management for new Projects. Contact Center Implementations.  



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    Abdul Ahad
    Interact CX LLC
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  • 4.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 01-24-2024 12:12

    Hello, Abdul.

    As George Ganahl mentioned, the role plays an important factor regarding your next steps, and since you mentioned you are a Project Manager, I'd say it is recommended, as the next step, to follow the System Administrator Learning Path and get certified in the Specialist Certifications, which are:

    • Architect
    • Workforce Management
    • Scripting
    • Quality Management
    • Outbound

    With the Free Partner Digital Subscription, you only have access the the content material corresponding to the Core courses (Implementation, Contact Center Administration and Reporting and Analytics) and a voucher for the GCP Exam. In Beyond we have other Subscription options that can give you access to the content listed above, also access to Lab environments and Instructor-led courses, webinars and workshops. If you would like to, I can ask one of my sales colleagues to reach out to you to discuss the options that are best suited for you.

    Regards,



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    Rafael Marciano BELISRCIANO
    Genesys - Employees
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  • 5.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 07-08-2025 01:19

    Sure, my next steps will be towards Quality Management. 



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    Abdul Ahad
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  • 6.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 06-24-2025 11:08

    Hi Abdul Ahdad,

    Hope you have completed GCP and GCD now. Happy learning!

    Recently, 3 weeks ago I have completed  'Cloud Certified Partner'; however, I did not receive Credly badge.

    In how many day did you receive the credly badge?

    regards

    Saravanan V. 



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    Saravanan Valayanantham
    Senior Solution Engineer
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  • 7.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 06-25-2025 01:43

    Hey Saravanan, I don't think it takes that long because I got this within a week. 5 days from my attempt to be exact. 



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    Abdul Ahad
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  • 8.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 06-25-2025 14:01

    Thanks for your reply Abdul.

    I have the following update:

    The Genesys Partner Program made the decision not to count the CCP towards the Performance Target for the Ascend Partner Program, as seen on slide 10 for the FY25 Genesys Ascend Program Guide for Cloud Resellers found here https://genesys.seismic.com/Link/Content/DChXpBW26m2JB8cWdRfCcX3mBX4d. Due to this, the CCP has been discontinued. This was communicated earlier this year to everyone who started the required coursework for the CCP before it was taken down, since the coursework should have been taken before the exam. The Cloud Certified Partner required both the coursework and the exam.



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    Saravanan Valayanantham
    Senior Solution Engineer
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  • 9.  RE: I have completed my Cloud Certification and received a badge from Credly, can someone please guide me what should be my next step?

    Posted 06-26-2025 01:19

    It means I can't renew my certification because it's valid till Dec 7th, 2025. 



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    Abdul Ahad
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