Thank you for this suggestion, I was looking to bring together the Intents, utterances, and the data actions from both flows. Would this have been able to do this, if common modules were allowed in Bot Flows as Melissa has mentioned below that they are not.
Looks like I'm going to have to copy everything across manually. :)
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Lewis Staffa
Liberata
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Original Message:
Sent: 04-30-2024 10:39
From: Robert Wakefield-Carl
Subject: i3BotFlow Export and view
As far as combining 2 flows, you should look at using a common module that can be called from your flow like a subroutine. Work with common module flows - Genesys Cloud Resource Center (mypurecloud.com)
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 04-30-2024 08:24
From: Lewis Staffa
Subject: i3BotFlow Export and view
Hi,
I have recently exported a Bot Flow as an i3BotFlow file and i need to make some changes to it before i re-import it? What application would i use to view this file in a readable format for me to be able to make the changes. Usually i would make the change within the Bot Flow itself, however on this occasion i need to bring 2 separate bot flows together as one and this seemed the easier option?
#ArchitectureandDesign
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Lewis Staffa
Liberata
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