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  • 1.  Idea - add a reaction option for messages ( Like button )

    Posted 06-28-2017 15:10
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    This is more of an idea. I wasn't sure if there was a way of "reacting" to a message - perhaps adding a "like" button.



  • 2.  RE: Idea - add a reaction option for messages ( Like button )

    Posted 06-28-2017 17:11
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    Abe, are you referring to private messages within Community?



  • 3.  RE: Idea - add a reaction option for messages ( Like button )

    Posted 06-28-2017 17:22
    No replies, thread closed.

    I was thinking of PureCloud Chat ( the IM service - https://help.mypurecloud.com/articles/send-a-chat-message/)



  • 4.  RE: Idea - add a reaction option for messages ( Like button )

    Posted 06-28-2017 17:27
    No replies, thread closed.

    Ok.

     

    If you would be so kind, please contact Support to enter an official Enhancement Request. That way it will be officially tracked and brought to the attention of Product Management.