Genesys Cloud - Main

Is there a report that show idle time for reps but more in depth?

Ex.
John Smith:
Idle time:
6:20AM - 6:25AM: 5 minutes
6:45AM - 7:30AM: 45 minutes
.
.
.
Total idle time: 50 minutes

We want to see what time our reps are mostly in idle time. If this report does not exist already, I'll submit it as an idea.

The Status for Agents will show you this Idle Time and Percentage for this if you break down to a single day

Is there a report that show idle time for reps but more in depth?

Ex.
John Smith:
Idle time:
6:20AM - 6:25AM: 5 minutes
6:45AM - 7:30AM: 45 minutes
.
.
.
Total idle time: 50 minutes

We want to see what time our reps are mostly in idle time. If this report does not exist already, I'll submit it as an idea.