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iFrame option for Web page agent script component

  • 1.  iFrame option for Web page agent script component

    Posted 06-05-2025 19:12

    Jacques_Tiberghien | 2022-06-01 13:56:55 UTC | #1

    Hey everyone, We ve built a web application subscribing to an ongoing interaction and sending browser notifications to the agent depending on certain triggers. The web application works fine when added as a customer app or as an interaction widget. The problem we have is that agents need to manually click on the interaction widget for it to launch. We want to add it within the agent scripts using the web page component. The problem we have is that the otions of the iFrame of the component cannot be customized and our browser notification don't work without the "allow-same-origin" option on the iFrame. Is there a way to have this option set on the web page component in scripts? Thank you


    tim.smith | 2022-06-13 17:51:00 UTC | #2

    Jacques_Tiberghien, post:1, topic:14966
    the otions of the iFrame of the component cannot be customized and our browser notification don't work without the "allow-same-origin" option on the iFrame.

    This iframe option is not currently available for scripts. You can request new features and share your use case at https://genesyscloud.ideas.aha.io/.


    system | 2022-07-14 17:51:01 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14966