stellamaris | 2023-07-19 17:24:01 UTC | #1
I am attempting to set up a custom client application where it loads our website. It renders the first page, but when we click on a button to navigate to another page, I get this error: The problem is, Genesys does not allow the sandbox options 'allow-top-navigation' or 'allow-top-navigation-by-user-activation'. Is there a workaround for this problem?
tim.smith | 2023-07-19 17:32:59 UTC | #2
The allowed iframe options are enumerated in step 11 here: https://help.mypurecloud.com/articles/set-custom-client-application-integration/. Allowing top level navigation is explicitly prohibited for security reasons as allowing a 3rd party app to hijack the Genesys Cloud window would be a major risk. I would suggest that you launch your app in a new tab/window or constrain your navigation to within the embedded app.
stellamaris | 2023-07-19 18:00:16 UTC | #3
That makes sense. Thanks for the prompt reply!
system | 2023-08-19 18:01:03 UTC | #4
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