Greetings Community! I'm excited to join the team at Waterfield as a Partner of Genesys and am excited to share many years of Contact Center experience with others. I welcome questions regarding WFM, Training, Supervisory Tools, Soft Skills, and Agent Training Tools and basically anything Contact Center related. I worked with this platform for several years then left to pursue other Contact Center Training opportunities and I'm excited to be back, feels like coming home. 

------------------------------
Kim Ahmann
WTI Holdings LLC
------------------------------

Hey Kim, Welcome to the community! Don't overlook our WEM Community. Happy to have you!

Best,

Matt

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Original Message:
Sent: 02-01-2024 10:49
From: Kim Ahmann
Subject: I'm back

Greetings Community! I'm excited to join the team at Waterfield as a Partner of Genesys and am excited to share many years of Contact Center experience with others. I welcome questions regarding WFM, Training, Supervisory Tools, Soft Skills, and Agent Training Tools and basically anything Contact Center related. I worked with this platform for several years then left to pursue other Contact Center Training opportunities and I'm excited to be back, feels like coming home. 

------------------------------
Kim Ahmann
WTI Holdings LLC
------------------------------