Joshua_Civitareale | 2022-11-16 22:09:30 UTC | #1
Have a use case where a customer is prompted by the bot to upload an image in a web messaging session. The goal is to use that image as a slot/intent to streamline the customer experience.
Has anyone had any luck asking for a slot and accepting an image upload? At the moment the bot takes the no response path (when asking for a slot)
Angelo_Cicchitto | 2022-11-17 07:49:54 UTC | #2
Hi 👋 Good idea! I don't think we can support that use-case for now: I believe you would want some content detection from image processing. Created an Idea here. https://genesyscloud.ideas.aha.io/ideas/DIG-I-1206
system | 2022-12-17 07:50:27 UTC | #3
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