Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  Inactive agents on queue

    Posted 06-05-2025 18:14

    fgariglio | 2019-03-24 23:15:51 UTC | #1

    Hi,

    I want to know who activated or deactivated an agent in a queue. What API allows to obtain this information.

    reference link https://help.mypurecloud.com/articles/activate-agents-on-queues/

    Regards Francisco Gariglio


    tim.smith | 2019-03-25 13:50:42 UTC | #2

    This isn't currently tracked. You can request new features at https://purecloud.ideas.aha.io/ideas.


    system | 2019-04-25 13:50:43 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 4858