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  • 1.  Increase available box's on the Genesys Dashboard.

    Posted 03-06-2025 15:34

    Hello,

    I am inquiring about the possibility of increasing the number of available boxes on the real-time monitoring dashboards from 7 to 10. This enhancement would allow for a more comprehensive view of specific metrics in real-time on a single screen.  Not sure if this is the correct group. 



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    Robert Gacula, Manager, Workforce Management Team
    American Specialty Health
    RobertG@ASHN.com CA, San Diego.
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  • 2.  RE: Increase available box's on the Genesys Dashboard.

    Posted 03-06-2025 17:55

    Hi Robert I would recommend submitting your ideas here HERE   



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    Nicholas Robinson
    Principal Product Manager
    Genesys - Employees
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  • 3.  RE: Increase available box's on the Genesys Dashboard.

    Posted 03-07-2025 13:10

    Thank you for your response. 



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    Robert Gacula, Manager, Workforce Management Team
    American Specialty Health
    RobertG@ASHN.com CA, San Diego.
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