Stephanie | 2018-05-29 13:41:14 UTC | #1
Hi all,
We have been working with PureCloud data actions specifically to add Index conversation properties (/api/v2/analytics/conversations/{conversationId}/details/properties).
We understand that the Participant data only remains against the conversation records for about 2-3 months, but our understanding is that the index conversation properties we add remain with the call record (as in they are there as long as the data exists in PureCloud).
Can you please confirm that this data is maintained?
tim.smith | 2018-05-29 13:44:43 UTC | #2
Those are indexed in analytics data, and are stored as long as the entire analytics conversation object.
system | 2018-06-29 13:44:21 UTC | #3
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