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(Inline) attachments are not displayed in e.g. Firefox

  • 1.  (Inline) attachments are not displayed in e.g. Firefox

    Posted 06-05-2025 19:04

    vormkracht10 | 2024-07-29 12:07:57 UTC | #1

    Hello there!

    When I try to display images with attachments on a webpage (outside Genesys), the images are not displayed in Firefox. It is working in Chrome.

    The uri of the attachments look (something) like this: https://api.mypurecloud.com/api/v2/downloads/ee00332d4146a290. When I open the link directly (in e.g. Firefox) the attachments is being downloaded. When I change the url to: https://api.mypurecloud.com/api/v2/downloads/ee00332d4146a290?contentDisposition=INLINE the image is still not show but will be displayed 'inline' when I open the url directly.

    It probably has something to do with Cookies not being sent with the image url (privacy in Firefox). What options do I have?

    I also notice that the 'final' url is something like this: https://inin-prod-useast1-conversation-services.s3.amazonaws.com/postino/organizations/.....

    How do I request this url through the api?


    system | 2024-08-29 12:08:43 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27445