Genesys Cloud - Main

 View Only


Discussion Thread View

  • 1.  Insights app for iOS

    Posted 5 days ago

    Hello!

    Testing mob app in an iOS device once granted permissions shared in FAQs: Insights for iOS - Genesys Cloud Resource Center (mypurecloud.com)

    still getting Permissions Error.


    #Integrations
    #SystemAdministration
    #Telephony

    ------------------------------
    Xavier Mateu
    SAGE GLOBAL SERVICES LIMITED
    ------------------------------


  • 2.  RE: Insights app for iOS

    GENESYS
    Posted 4 days ago
    Edited by Brian Dupuis 4 days ago

    Hi Xavier,

    The documented permissions should be the only required permissions for Insights. While I'm sure you've already done it, can you please verify that the user definitely has all of those permissions? If the problem persists I'll recommend reaching out to Care for further assistance.



    ------------------------------
    Brian Dupuis
    Genesys - Employees - Sr. Director, PureCloud UI
    ------------------------------

    Original Message


  • 3.  RE: Insights app for iOS

    Posted 4 days ago

    Thanks Brian, this has been already solved!



    ------------------------------
    Xavier Mateu
    SAGE GLOBAL SERVICES LIMITED
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources