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Integrate genesyscloud with third-party speech and text analytics tool

  • 1.  Integrate genesyscloud with third-party speech and text analytics tool

    Posted 06-05-2025 18:33

    Javeen_Shanavas | 2024-12-09 12:52:00 UTC | #1

    Hi Community , we are looking to integrate genesyscloud with third-party speech and text analytics tool.to fulfill the requirement we just want to upload the GC interactions recording file and metadata to third party endpoint by API.so is it possible to upload the interactions recording file and metadata to thirdparty endpoint by API.if yes kindly guide me with required API or Has anyone implemented the same and can share their experience

    API/Integrations

    system | 2025-01-08 12:52:17 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 30757



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