Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Intent Miner - utterances more than 500 characters?

    Posted 09-07-2022 02:44
    No replies, thread closed.
    Hi all

    I'm sure I'm blind, but I've run an intent mine and when importing those intents into a Bot Flow it's choking saying that some utterances have more than 500 characters.  Which is fine, but it doesn't actually tell me WHICH utterances are over that.  Where should I be looking to track this down without having to go through one by one?
    #ConversationalAI(Bots,AgentAssist,etc.)

    ------------------------------
    Vaun Mccarthy
    ------------------------------


  • 2.  RE: Intent Miner - utterances more than 500 characters?

    Posted 10-17-2022 15:50
    No replies, thread closed.
    You could try exporting to YAML and use Notepad to look through them.  Should be easy enough to find.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------