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  • 1.  Interaction Audit Trail

    Posted 12-10-2020 14:27
    No replies, thread closed.
    Hello! 

    Wondering if anyone can answer this for me.. 

    Does the Audit Trail inside the Interactions View have a different data removal timeframe? Or does it follow any recording policies that are enabled? 

    Thanks!
    #PlatformAdministration
    #QualityManagement
    #Unsure/Other

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    Kymberli O'Hagan
    Product Owner, Omni-Channel
    Alberta Motor Association
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