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Interaction report / usage report for physical phone

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  • 1.  Interaction report / usage report for physical phone

    Posted 05-03-2018 01:51
    No replies, thread closed.
    Hi,

    I'm trying to produce just a simple report that shows all incoming and outgoing calls from fixed conference room phones.

    I'm finding when I'm using the Interaction Reports Details report that i can only select users, not physical phones.

    Maybe physical phones don't have "interactions" like users do, not sure, but cant seem to find a report where i can select these phones (or even just their extension numbers) to just produce a simple usage report.

    Hoping someone can assist! ;)


    Thanks,

    Chris

    ------------------------------
    Chris Perry
    Coal LSL
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