Hello Everyone,
I am trying to Update a Backend System, After Agent send out email from WDE. I am using Custom Chain of Command InteractionEmailSend. I tried returning true and False both from custom command class. But in none of the case EMail is Sent out. When i hit send button, WDE remains in same Send Screen. In WDE Logs i can see command gets executed and completed.
22-12-31 21:33:12.193 [ 32] DEBUG cture.ChainOfCommand - Start Execution of Chain of Command InteractionEmailSend CommandParameter
22-12-31 21:33:12.194 [ 32] DEBUG cture.ChainOfCommand - Execute of Chain of Command InteractionEmailSend -> Name:After Send Email Type:Genesyslab.Desktop.Modules.InteractionExtensionSample.AfterSendEmail
22-12-31 21:33:12.206 [ 32] DEBUG cture.ChainOfCommand - Stop of Execution of Chain of Command 'InteractionEmailSend' by command 'After Send Email'
22-12-31 21:33:12.208 [ 32] INFO cture.ChainOfCommand - End of Execution of Chain of Command InteractionEmailSend ( 14.912 ms)
Please find below the code of CUstomcommand CLass and COmmand Activator.
commandManager.InsertCommandToChainOfCommandAfter("InteractionEmailSend", "Send",
new List<CommandActivator>() { new CommandActivator() {
CommandType = typeof(SendEmail), Name = "CaseReleaseCustomCommand"
}});
Custom Command:-
class SendEmail: IElementOfCommand
{
readonly IObjectContainer container;
ILogger log;
IInteractionManager interactionManager;
public INotepadViewModel notepadViewModel { get; }
public SendEmail(IObjectContainer container, IInteractionManager interactionManager, INotepadViewModel notepadViewModel)
{
this.container = container;
this.interactionManager = interactionManager;
this.notepadViewModel = notepadViewModel;
// Initialize the trace system
this.log = container.Resolve<ILogger>();
// Create a child trace section
this.log = log.CreateChildLogger("WDE Cust Debug:-- Send Email button clicked");
}
public string Name { get { return "Before Send Email"; } set { } }
public object Context { get; set; }
public bool Execute(IDictionary<string, object> parameters, IProgressUpdater progress)
{
// To go to the main thread
if (Application.Current.Dispatcher != null && !Application.Current.Dispatcher.CheckAccess())
{
object result = Application.Current.Dispatcher.Invoke(System.Windows.Threading.DispatcherPriority.Send, new ExecuteDelegate(Execute), parameters, progress);
return (bool)result;
}
else
{
// Ok, we are in the main thread
return true;
}
}
/// <summary>
/// This delegate allows to go to the main thread.
/// </summary>
delegate bool ExecuteDelegate(IDictionary<string, object> parameters, IProgressUpdater progressUpdater);
Please Help!!
Thanks,
Rajnish
#ArchitectureandDesign#GenesysEngagePremDev#Integrations------------------------------
Rajnish Kumar Roy
Thermo Fisher Scientific Inc
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