Deepak | 2018-07-01 09:16:15 UTC | #1
Team,
How do we get list of conversations where agents did an internal transfer to another agent using Anlaytics Api.
Regards Deepak
tim.smith | 2018-07-02 13:08:00 UTC | #2
You can't filter to something that specific. You'll need to retrieve a list of conversations and then apply your own logic to each conversation to determine if that scenario happened.
system | 2018-08-02 13:08:02 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 3093