Hey Everyone!
Paul Simpson here. I've been using PureConnect (formerly CIC) since the beginning of 2008 and Genesys Cloud CX / Genesys Cloud / PureCloud/ Orgspan / whatever they decide to call it this week since the very beginning!
I recognize many names on the Community as I used to work for Genesys (and Interactive Intelligence) as an instructor, so probably "met" a fair few of you 😉
I'm English, although I live in Indiana.
I now work for a Partner in a Managed Services department and have learned as much about the product in the year since I left Genesys as I did in the 14 years or so I was there! (Yup, the way it's done in class doesn't always work in the real world - go figure!)
I have a particular interest in the more "in the weeds" aspects of the products (Programming, API, Integrations and so on) as well as having a level of knowledge of Outbound dialers.
In my little spare time - I am a husband and father, so...! I am trying to get a YouTube channel off the ground. Not very good at it yet, but I'm learning!
I look forward to chatting with you all over the coming weeks, months and years 😁
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Paul Simpson
Eventus Solutions Group
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Original Message:
Sent: 04-12-2023 13:43
From: Nicole Milliken
Subject: Introduce Yourself! (Get Points for the Contest!)
Hello Newcomer!
It's time to say, "hi" in the Welcome Community. Reply below and tell us more about you! Where do you come from? What are your interests? What do you hope to learn in the community? Really any topic is up for grabs.
Don't know how to reply? Learn all the basics with the "Community Debut Challenge!'
Have fun in the community!
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Nicole Milliken
Genesys - Employees
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