Workforce Engagement Management

Supervisor Copilot now gives you more insights with AI Insights enhancing AI summaries. AI Insights provides instant, data-driven insight of customer satisfaction or dissatisfaction and reasoning to help supervisors quickly understand how customers felt during the conversation and why. This gives supervisors increased accuracy by pinpointing key insights for improvement while reducing manual efforts in reviews.   

What is the retention policy for the AI Insights data? Are they stored with the interaction for all time or do they disappear when the transcript is removed?

Supervisor Copilot now gives you more insights with AI Insights enhancing AI summaries. AI Insights provides instant, data-driven insight of customer satisfaction or dissatisfaction and reasoning to help supervisors quickly understand how customers felt during the conversation and why. This gives supervisors increased accuracy by pinpointing key insights for improvement while reducing manual efforts in reviews.   

Supervisor Copilot now gives you more insights with AI Insights enhancing AI summaries. AI Insights provides instant, data-driven insight of customer satisfaction or dissatisfaction and reasoning to help supervisors quickly understand how customers felt during the conversation and why. This gives supervisors increased accuracy by pinpointing key insights for improvement while reducing manual efforts in reviews.   

Hi, I couldnt find on the roadmap, are other languages in the horizon? i.e Nordic languages 

Supervisor Copilot now gives you more insights with AI Insights enhancing AI summaries. AI Insights provides instant, data-driven insight of customer satisfaction or dissatisfaction and reasoning to help supervisors quickly understand how customers felt during the conversation and why. This gives supervisors increased accuracy by pinpointing key insights for improvement while reducing manual efforts in reviews.