Workforce Engagement Management

Hello WEMers!

We are excited to introduce a new enhancement to gamification: Contests! Enhance employee motivation and growth, ensuring that performance goals align with critical business KPIs. With Contests and Challenges you can drive performance and engagement hand-in-hand. Contests give your teams a fun way as they work to achieve a goal while providing tangible rewards like PTO, gift cards, or electronics to motivate employees. Agents can see contests in the same UI they use every day. Between tangible and intangible rewards like recognition banners, your agents will feel more valued and high performers can easily be recognized. Supervisors can see contest performance and manage contests in the same UI they use every day, making it easy to drive engagement, manage performance, and achieve business results.