Workforce Engagement Management

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Invitation to user testing sessions

  • 1.  Invitation to user testing sessions

    GENESYS
    Posted 14 days ago
    Hello Community!
     
    My name is Olga Revilla, and I am a UX Researcher at Genesys. 
     
    I am currently conducting a research initiative on processing interactions. 
     
    I am looking to speak with two IT system support specialists who set up, configure or maintain queues, profiles, permissions, routing, segmentation, business rules, topics, or programs.
     
    If you feel you match the profile, please book your preferred spot at https://genesysux.as.me/olgarevilla
     
    Project data
    Number of participants needed: 2
    Dates of the study: 14-16 May
    Type of study: video chat with Olga Revilla
    Length: 60 minutes
    Location: Remote – via Zoom  
    Thank-you gift: $100USD e-gift card, swag, charity donation, or 15,000 GCAP Points, 1-2 weeks after participation. 


    #WorkforceManagement
    #QualityManagement
    #SpeechandTextAnalytics

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    Olga Revilla
    Genesys - Employees
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