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Is it possible with platform SDK retrieve info about agent conection?

  • 1.  Is it possible with platform SDK retrieve info about agent conection?

    Posted 2 days ago

    Hi,

    Is it possible with platform SDK retrieve info about agent conection?

    Example:

    Code a daemon that connect to  Sipserver or Config Server and get from via platform SDK the following info:

    • List of connected endpoints
    • IP address used by connected endpoints

    I know on Sip Server logs, it register some lines like "<wde app name>_<genesys username> (<client ip address>:<port>)". But parse logs could not be the best option, so we wonder if using platform SDK coudl retrieve some info.

    Regards,

    SG


    #Integrations

    ------------------------------
    Saugort Dario Garcia
    Interacciones Inteligentes S.A.
    ------------------------------


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