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is there a way to change the TTS voice in the architect flow depends on a condition?

  • 1.  is there a way to change the TTS voice in the architect flow depends on a condition?

    Posted 04-10-2025 05:14

    is there a way to change the TTS voice in the architect flow depends on a condition?

    we have an requirement depends on the number dialed from the customer the TTS voice should be changed.

    we are using the single flow and do have a way to change the TTS voice after the checking the DNIS.

    Let me know your comments!


    #Architect

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    Jarvish Kisanth Singh
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