Interaction Administrator can do a csv export of Directory Services by going to "File" > "Export"
Within the export, you'll need to find the entries specifically related to your managed stations.
The relevant entries will be in: <site_name>\production\<primary_cic_server_name>\workstations
Other alternatives would include writing a handler to loop through this same configuration and create an export targeting just the information you want. The data is in the same structure in ds accessed by handlers.
You could also use the ICWS api to retrieve the stations in a json format. This is the route that I would go personally, but that's because I have experience with it.
------------------------------
Aaron Lael
State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.
------------------------------
Original Message:
Sent: 05-20-2024 03:26
From: Anush Shetty
Subject: Is there a way to export all the workstation details via csv format
I need to export details about our manged phones and unmanged phones with details like MAC address etc. Is there any way to do it from IA. Thank you
#Telephony
------------------------------
Anush Shetty
SBI Shinsei Bank, Limited
------------------------------