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Is there any Messenger Javascript SDK to hide the minimise button in the webmessaging widget

  • 1.  Is there any Messenger Javascript SDK to hide the minimise button in the webmessaging widget

    Posted 06-05-2025 18:38

    fransiska.hendra | 2024-08-13 05:41:59 UTC | #1

    Hi Everyone,

    Just wondering if anyone can help, we have setup a webmessaging deployment, where we need do "Start Chat" from webform,

    In order to implement that, we need to setup the "Start Chat" button as hidden, so customer only Start Chat from webform.

    But the problem is if we set as Hide, the "minimise button" is appeared.

    And only if we set as show, then "minimise" button is hidden

    Question, is there any way using messenger pluggin, we can hide minimise button https://developer.genesys.cloud/commdigital/digital/webmessaging/messengersdk/SDKCommandsEvents/messengerPlugin but we need to set "Start Button" as "Hide" ?

    Appreciate for any advise.

    thanks Fransiska

    system | 2024-09-12 05:42:33 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 27844



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