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Issue with GenesysCloudOAuthWebView Displaying Blank Page When Using Custom Proxy in .NET Application

  • 1.  Issue with GenesysCloudOAuthWebView Displaying Blank Page When Using Custom Proxy in .NET Application

    Posted 07-17-2025 07:49

    I am developing a .NET tool.

    For OAuth authentication with Genesys Cloud, I am using ImplicitGrant authentication via GenesysCloudOAuthWebView.

    However, when I attempt to change the proxy destination as shown in the following code, the Genesys Cloud login page appears completely blank. There is no company-specific authentication implemented on the proxy.

    WebProxy proxy = new WebProxy(settings.ProxyAddress, true);
    WebRequest.DefaultWebProxy = proxy;

    How can I resolve this issue?
    Additionally, could you please explain how proxy authentication works in OAuthWebView?


    #PlatformAPI
    #PlatformSDK

    ------------------------------
    Naoki Ono
    ------------------------------


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