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  • 1.  Issues with Paging, Sorting, and Filtering in Genesys Cloud GDPR API

    Posted 05-06-2025 16:32

    I'm using the Genesys Cloud /api/v2/gdpr/requests endpoint to retrieve all GDPR requests. When I set the page size to 100, the response contains 35 records. When I set the page size to 25, the response contains 25 records. However, in both cases, the response does not include paging metadata such as total, nextUri, previousUri, or pageCount, which are documented in the Genesys Cloud API.

    Additionally, the returned data is not sorted. Is there a way to sort the results? Also, since the total number of records can be large, does the API support filtering options?


    #API/Integrations

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    Malone Wong
    NA
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  • 2.  RE: Issues with Paging, Sorting, and Filtering in Genesys Cloud GDPR API

    Posted 05-07-2025 09:02

    Hi Malone,

    I am going to move this to the Genesys Cloud Developer Community, hopefully they will be able to answer your question on the APIs usage



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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