Thank you, Lucie. I hadn't yet found the details on what each upgrade includes.
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George Ganahl GCP (Genesys Cloud), ICCE
Principal Technology Consultant
Genesys
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Original Message:
Sent: 04-15-2020 07:38
From: Lucie DeCristofaro
Subject: It's Guest Chat API available from PureCloud 1 ..?
The API is what powers chat regardless of licensing. PureCloud User 1 Digital Upgrade Add-On I gives you access to chat, therefore it gives you access to the API.
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Lucie DeCristofaro
Genesys - Employees
Original Message:
Sent: 04-09-2020 19:13
From: Diego Prada
Subject: It's Guest Chat API available from PureCloud 1 ..?
Hello George..
What if we use the PureCloud User 1 Digital Upgrade Add-On I on some of the PureCloud 1 users?
In this escenario will be available the Guest Chat API..?
Thanks
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Diego Prada
Global Networks Solutions S.A.
Original Message:
Sent: 04-09-2020 17:32
From: George Ganahl
Subject: It's Guest Chat API available from PureCloud 1 ..?
Web chat requires PureCloud 2 or above.
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George Ganahl GCP (Genesys Cloud), ICCE
Principal Technology Consultant
Genesys
Original Message:
Sent: 04-09-2020 16:42
From: Diego Prada
Subject: It's Guest Chat API available from PureCloud 1 ..?
Hello..
It's Guest Chat Api available from PureCloud 1 ..?
Thks
#DigitalChannels
#Integrations
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Diego Prada
Global Networks Solutions S.A.
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