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"Jump to reusable task" not appearing in inbound chat flow

  • 1.  "Jump to reusable task" not appearing in inbound chat flow

    Posted 06-05-2025 19:12

    Soundarajan_Sridevi | 2022-10-10 10:59:23 UTC | #1

    Hi,

    I'm trying to create tasks in an inbound chat flow. I'm able to create reusable tasks but can't find the option 'jump to reusable task' under the task option in toolbox. But, I see that this option is available for call flows. What could be the reason?

    Apologies beforehand if this is not the right forum but I can't login into community forum that's why posting here.

    Thanks, Sridevi


    Soundarajan_Sridevi | 2022-10-10 13:55:36 UTC | #2

    Can I please get a response?


    MelissaBailey | 2022-10-10 14:26:24 UTC | #3

    Use the Call Task action instead


    Soundarajan_Sridevi | 2022-10-10 14:45:34 UTC | #4

    So, is this option [ Jump to Reusable Task] not available for chat flows?


    MelissaBailey | 2022-10-10 15:09:52 UTC | #5

    correct <stupid character limit>


    system | 2022-11-10 15:10:12 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16648