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  • 1.  Knowledge Base article revisions

    Posted 05-05-2023 09:05

    Hello,
          Is it possible to change the length of how long a KB article revision is kept? I think it is currently set to 60 days or less?


    #ConversationalAI(Bots,AgentAssist,etc.)

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    Chris Dalziel
    MAXIMUS, Inc.
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  • 2.  RE: Knowledge Base article revisions

    Posted 05-27-2023 17:29

    Good question.  Have not had much need for that and could not find that anywhere.  @Jean-Etienne Goubet , would you happen to know?



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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