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  • 1.  Lex integration issue

    Posted 06-05-2025 19:10

    poojakumari | 2019-11-06 15:06:42 UTC | #1

    Hi ,

    After generating ARN with AWS for lex integration. I did installed the lex integration and configured ARN and made it active.But the bot is not loading in call flow is says An error occurred trying to contact PureCloud.


    tim.smith | 2019-11-06 15:06:35 UTC | #2

    I believe this is related to an ongoing issue with AWS. Please open a case with PureCloud Care for troubleshooting and additional information.


    system | 2019-12-07 15:06:39 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6422