PureConnect

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  • 1.  Limitation of records in contact list

    Posted 01-10-2024 05:31

    Hi,

    How many records can a contact list have? Are there any limitations?

    Thanks and regards,

    José Antonio


    #Outbound

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    Jose Antonio Peinado Sanchez
    Inetum España, S.A.U.
    ------------------------------


  • 2.  RE: Limitation of records in contact list

    Posted 01-10-2024 08:06

    Hi José,

    This information can be seen in the documentation: https://help.mypurecloud.com/articles/limitations-with-outbound-dialer/

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
    ------------------------------

    Original Message


  • 3.  RE: Limitation of records in contact list

    Posted 01-10-2024 08:17

    Thanks Breno,

    but I was referring to PureConnect. Is it the same limitation as in PureCloud?

    Thanks and regards



    ------------------------------
    Jose Antonio Peinado Sanchez
    Inetum España, S.A.U.
    ------------------------------

    Original Message


  • 4.  RE: Limitation of records in contact list

    Posted 01-10-2024 08:26

    Hi José, 

    Sorry, I passed on information on other solution.

    in Pure Connect:

    • Do not exceed 200 columns or 2,000,000 records. To maintain optimal performance, a single ContactList table should not exceed 200 columns (fields) nor contain more than 2 million records.

    https://help.genesys.com/pureconnect/mergedprojects/wh_dlr/mergedProjects/dialer_manager_help2/desktop/contactlist_stores_contact_records.htm

    Att,



    ------------------------------
    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
    ------------------------------

    Original Message


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