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  • 1.  List of client interactions with Sentiment Scores

    Posted 11-07-2023 13:48
    No replies, thread closed.

    How can I view and export a listing of client interactions along with their sentiment scores?


    #QualityManagement
    #Reporting/Analytics

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    Anthony Ajufo
    TML MultiState Intergovt Empl Benefits Pool dba TML Health Benefits Pool
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  • 2.  RE: List of client interactions with Sentiment Scores

    Posted 11-21-2023 22:00
    No replies, thread closed.

    Use the Export Panel in the Content Workspace. 



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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